Cultural competency is the ability to understand different cultures, to establish relationships, to negotiate successfully in a global setting and to lead sensibly and efficiently in a culturally aware manner.
Cross-cultural training will mitigate the risks and maximize the benefits of global working.
Given the dramatic cultural transformation in today’s marketplace, the relevance of intercultural communication competence cannot be overstated. To compete in the global and U.S. markets, today’s managers must possess the skills to interact with people who are different from themselves.
Professor Philip Rosenzweig of Harvard University argues that successful cross-cultural interactions depend on the abilities of individuals to communicate effectively. Rosenzweig points out that communication is especially important during the initial stages of a business relationship.
We are living in exciting times that call for courageous and authentic leadership in leading through blurred boundaries. The changes we see are opportunities for growth and development as individuals, organizations, and communities. We have an opportunity to identify and clarify our interpretation of the world through our relationships with one another. Within this framework, we can seize the chance to identify our blind spots and to uncover the stories we tell about ourselves and why we can or cannot interact with others.
Lastly, we have the potential to explore our work around cultures in a way that uncovers the hidden routines and habitual behaviors that contribute
negatively to human relationships.
Curiosity is one of the key elements in defining and differentiating between those who are culturally intelligent and those who aren’t. Within this context, Harvard Business Review reported that cultural competency (CQ) is the most important factor for successful global business....26 September, 2018No comment
Almost all selling today means selling across cultures, and it requires having the ability to recognize culturally based behaviors and adjust one's selling style if one wants to be successful. It’s not enough to own basic selling skills; one needs to augment them with cultural awareness skills. In other words, you need to develop a Global Mindset....31 July, 2018No comment
"Thank you so much for the great presentation. The team expressed that they had some real takeaways from the session, myself included! I really appreciate all your flexibility and making sure that everything was completed on time as we are in the midst of our busy season. I think we will be able to put some new processes and mindsets into our everyday working with our client, effective immediately."
"We just wanted to take a moment to thank you for conducting this program, the client was very excited to have experienced the program and raved about what an engaging and knowledgeable consultant you are."
"The tricky thing about American culture is that we think we there is nothing to understand (at least I did) as we are inundated with American media, then we get here... At first I was amazed how life looked just like the movies - yellow school buses etc. but the longer we stay the more I realize how foreign it is. To succeed here one needs cultural training and I cannot imagine anyone better to assist that Arona: She is the epitome of professionalism, empathy and erudition. I highly recommend Arona 's expertise in navigating the crazy world that is the USA."
"I have worked with Arona for a few years with quite difficult and challenging customers. She always showed great dedication and professionalism which made each workshop we have given a big success. We are always looking to enlarge and develop our mutual work with Arona, and she is our priority choice when it comes to cultural awareness training."
The Glass Ladder Group had the pleasure of working with Arona as a trainer for a cross-cultural training on doing business in Israel. Her in-depth knowledge was much appreciated by my team and the participants. Arona brought authentic examples that helped participants understand what it’s like to interact with Israelis resulting in a very informative class.
Arona has been an intercultural trainer for DFA and Dwellworks for many years. She consistently delivers stellar training programs for our clients and receives positive feedback from relocating assignees. Arona also helps train our internal associates on Israeli culture, helping our teams and consultants better understand their clients. Arona is a great asset to our team.