Cultural Intelligence training

Cultural Intelligence is the key competency to succeed in today’s global world

Forbes Magazine (2017) wrote that “Culture is the hottest topic in business today.” The way to promote, change, manage and retain cultural understanding is a top issue in most global organizations.

Cultural Competency is an individual’s capability to manage culturally diverse settings, having the knowledge, skills, and abilities that enable us to detect, assimilate, reason and act on cultural cues appropriately.

What is Cultural Competency?

Cultural competency is a necessary skill that will enable you to:

  • Understand the values that drive the behaviors of different cultures
  • Establish successful relationships to conduct effective business transactions
  • Lead sensibly and efficiently in a culturally aware manner
  • Create and sustain a thriving and successful organizational culture, embodying an awareness of self and multi-cultural workforce players.

The CQ Intelligence program

is a focused, dynamic, and highly practical experiential learning workshop for your organization’s members who work cross-border and need to communicate and build business relationships with customers, employees, suppliers, and colleagues. 

Target Audience & Program Objectives:

This workshop is designated for organizations who work cross-border and who prioritize cultivating cultural intelligence amongst its management and/or teams. The objective of the workshop is for the participants to undergo an experiential learning and coaching process to understand and apply the fundamental aspects of diversity within various cultures and develop cross-cultural awareness, sensitivity and knowledge.

 

Workshop Benefits

CQ influences thinking, choice, decision-making, internal and external communications.  Your team will acquire new ways of interacting with different cultures and further understand the key differences between cultures by learning how to bridge over them.

 

The benefits of this practical experiential workshop include:

  • Preparing managers for today’s global business environment by understanding the impact of cultural assumptions and behaviors when dealing with peers and clients in a post-global business environment.
  • Gaining practical knowledge of important business protocols and etiquettes. Such as electronic communication biases, formality/informality within cultures, meetings & appointments, verbal/non-verbal communication biases.
  • Learning behavioral norms, do’s and don’ts when encountering a new situation.
  • Acquiring methods and models for mindful communication and business efficiency in various business contexts including virtual and face-to-face meetings, team collaboration, international conferences, cross-team projects and more.
  • Increasing employee awareness leading to decreased cultural bias regarding the employee’s cultural assumptions and behaviors.
  • Increasing trust through better and more mindful and open communication, providing better service to culturally diverse customers and preventing costly mistakes.
  • Increasing team and cross-team collaboration, performance and efficiency using CQ communication skills.
  • Driving creativity and innovation in the organization by collaborating with diverse resources and understanding the high value of multiple perspectives.
  • Facilitating action-plans for applying cross-cultural concepts, tools, and strategies to current and future business interactions.

 

In a borderless world, the understanding of cultural intelligence in any cross-border business interaction determines whether the differences will become a negative force or the catalyst for successful collaboration.

89% of Fortune 500 organizations use inter-cultural and behavior models to enable their teams to better understand how to successfully navigate their global business transactions.

The workshop can be conducted in English or Hebrew.